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Shipping and Container Return Policy

Orders are processed and shipped Monday through Friday (excluding holidays) from a Simplot Animal Sciences location. Orders may not be shipped abroad or exported out of the United States. 

All orders are shipped in Simplot Animal Sciences owned liquid nitrogen vapor tanks. Each tank is shipped with a UPS call tag.  UPS will pick up the empty vapor tank within approximately two to three business days after delivery. 

Due to the nature of the product, all sales are final. 

Orders damaged during shipment must be reported within three business days of being received by calling Simplot Animal Sciences at 1-866-506-9488.